With 200,000 miles of natural gas pipelines nationwide, natural gas provides 24% of all energy needs in the United States. Made almost entirely of high grade coated steel, natural gas pipelines are tested, monitored, and maintained using the latest technology 24 hours a day, 365 days a year. Many systems contain meters designed to detect changes in pressure and many include automatic shut off valves that isolate leaks. In addition, CNG adds a harmless product called Mercaptin to our gas that that smells like rotten eggs.
Pipeline markers are used to show the approximate location of natural gas pipelines running throughout a specific area. These above ground markers are not only useful to help locate pipelines, they also contain information on them such as the name of the operating company, contact information, and the type of material running through the pipeline. Pipeline markers play an important role in the safety of pipelines; any attempt to remove, tamper, hide, deface, or destroy a pipeline marker is a Federal crime.
If damage occurs.
If a pipeline is damaged, no matter how minor the damage appears, please notify us immediately at 1-844-528-5520. We must evaluate the damage, and make any necessary repairs to ensure your safety.
Planning on planting a new garden, installing a fence, or landscaping a space on your property? Make sure to contact Dig Safe® to ensure your project will not result in hitting any electrical or gas lines on your property. It’s not just the smart thing to do, it’s the law. A majority of gas pipeline leaks occur as a result of individuals digging on their own property. State law requires all excavators and private citizens to contact an 811 center prior to any excavation activities. Once 811 is called, Colorado Natural Gas will mark all gas pipelines free of charge.
- Consultations are quick, simple and free to schedule
- Schedule 72 hours prior to your project’s start date and you’ll be all set
- Flags will be placed where you can’t dig
Simply call 811 or 888-DIG-SAFE to request pipelines on your property get marked. Stay safe, call today!
Although natural gas pipelines have an unparalleled safety record, occasionally leaks do occur. Here are some signs of a natural gas leak:
- An odor like rotten eggs
- Roaring sound like an engine
- White vapor that looks like smoke
- A hissing or whistling noise
- Fire coming out of a hole or on top of the ground
- Dirt blowing from a hole in the ground
- An area of frozen ground in the summer
- Patches of dead vegetation or grass
In the event of a natural gas leak, here are some hazards you need to be aware of:
- Gas leaks are highly flammable and easily ignitable
- Gas leaks displace oxygen and cause asphyxiation
- Natural Gas fires may produce irritating and corrosive vapors
- Vapors may cause dizziness
If you suspect a natural gas leak, call us at 1-844-528-5520 from your neighbor’s house or another location away from the leak.
Natural gas doesn’t have an odor, so an odorant called mercaptan is added to signal a leak. Mercaptan gives off a foul smell, reminiscent of rotten eggs or sulfur. If a natural gas leak is suspected, NEVER do anything that might cause a spark. This includes:
- Lighting a match
- Starting an engine
- Using a cell phone or other electronic device in close proximity to a suspected leak
- Extinguishing a fire or attempting to repair a leak
- Drive anything into a vapor cloud as it might explode
Most leaks are small and not dangerous, but if a leak is suspected, always comply with the following procedure to be safe:
- Leave the area uphill or upwind of the suspected leak
- If possible, turn off any equipment that could cause a spark
- From a safe place, call 911 or your local emergency responders
- Call us at 1-844-528-5520 and be sure to tell us where you are so you can let us into your house when we arrive
- Warn others of a potential leak and stay there until emergency responders arrive.
Under no circumstances should you ever attempt to repair, stop or fix a pipeline leak, or rupture. Trained pipeline technicians with specialized equipment and knowledge are the only individuals qualified to conduct repairs on natural gas pipelines.
If you are ever dissatisfied with your services at Colorado Natural Gas a representative will be happy to work with you on any issues that you may have with the company. Please call us at 1-844-528-5520.
Emergency Contact Information
To request a locate: 811 or 888-DIG-SAFE
To report an emergency, call: 911 or 1-844-528-5520
Colorado Safety Brochure