Customer Service

Colorado Natural Gas is always available to help you. You may contact our Customer Service Department to discuss your service, inquire about your bill, or explore the programs and services we offer. Our Customer Service Department can be reached at 1-800-720-8193. You may also use the form below to contact our Customer Service Department and we will get back to you as soon as we can.


For media inquiries please contact

Building Benchmarking

To request energy use data as part of Colorado’s Statewide Energy Benchmarking Program please email For more information about the program please visit the Building Performance Colorado website.

For aggregation purposes, those requesting benchmarking data must have permission from from all eligible (4 or less) tenants to receive data.

Natural Gas Emergencies

In the event of a natural gas emergency or a suspected gas leak, please call our 24 –hour emergency line at 1-800-883-3181 from a safe location. You can find more information on what to do during a suspected gas leak on our Safety page.

Corporate Office/Customer Service

10825 E. Geddes Ave., Suite 410

Centennial, CO 80112

Phone: 303-979-7680

Toll Free: 1-800-720-8193

Business Hours

8am - 5pm Mon-Fri

Emergency Calls

24/7 Support

Pine Field Office

111 Mt. Evans Blvd. | Pine, CO 80470

Gilpin Field Office

20 Karlann Dr. | Black Hawk, CO 80422

Teller Field Office

9732 W. Hwy 24 | Divide, CO 80814

Fairplay Field Office

1101 Meadow Dr. | Fairplay, CO 80440

Pueblo West Field Office

74 N. Research Dr. | Pueblo West, CO 81007

Eastern Colorado

1422 Monroe, Unit C | Strasburg, CO 80136