Colorado Natural Gas Offers Payment Assistance and Billing Options for Customers

CENTENNIAL, Colo. (Feb. 18, 2026) – As winter weather drives higher natural gas usage and household bills, Colorado Natural Gas, a subsidiary of Summit Utilities, reminds customers about practical tips for saving energy, managing costs, and accessing assistance programs to help keep homes warm and bills under control.

"Winter weather can drive higher energy bills, and we want our customers to feel supported and prepared," said Eliza Castillo, vice president of customer experience and marketing for Summit Utilities. "From simple home tips to payment assistance programs, we're here to help customers stay comfortable and in control of their energy costs."

Key support options for customers include:

Budget Billing: Smooth seasonal bill fluctuations by averaging annual natural gas costs into predictable monthly payments.

Online Account Management: Easily track and pay your bills online through a secure customer portal that's available 24/7.

AutoPay: Customers have the option to use convenient billing tools, such as online account management, to view, schedule, and pay bills in a way that works best for them.

Energy Outreach Colorado (EOC): Emergency funds to help eligible households pay overdue bills (January–September). Informational webinar scheduled for February 25, 6 p.m. via Zoom.

Colorado Low-Income Energy Assistance Program (LEAP): Federally funded heating bill support for qualifying households.

Local Referrals: Access to community resources via 211 Colorado, a confidential and multilingual service connecting people to vital resources across the state.

Medical Emergency Protections & Deposit Waivers: Special protections for medical emergencies and domestic violence victims. Please call our Customer Service Department at 800-720-8193 for more information.

Rebates & High-Efficiency Equipment Incentives: Financial incentives for smart thermostats and energy-efficient heating equipment.

Recognizing that there isn't a one-size-fits-all approach to bill payment and reducing usage, Colorado Natural Gas offers additional tips for proactively managing energy costs.

Winter Energy-Saving Tips:

Service heating systems: Service heating equipment with a licensed technician for safe and efficient operation.

Thermostat adjustments: If health permits, keep thermostats at about 68°F when home and lower when away or asleep.

Use natural sunlight: Open curtains during the day to let natural heat in and close them at night to retain warmth.

Seal air leaks: Apply weatherstripping or caulking around doors and windows.

Ceiling fan adjustments: Run fans clockwise at low speed to push warm air downward.

Replace air filters: Swap air filters every 1–3 months to maintain efficient airflow.

Customers can speak to someone about their specific situation by contacting Colorado Natural Gas customer service.

About Summit Utilities, Inc.

Summit Utilities, Inc. owns natural gas distribution subsidiaries that operate in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. The company operates with a commitment to delivering clean, reliable, and affordable natural gas to businesses and residents in six states through Arkansas Oklahoma Gas, Colorado Natural Gas, Summit Natural Gas of Maine, Summit Natural Gas of Missouri, Summit Utilities Arkansas, and Summit Utilities Oklahoma. Each of Summit's natural gas distribution and transmission subsidiaries constructs and operates natural gas distribution systems to support economic development through its commitment to reliability, safety practices, exceptional customer service, and community engagement. Overall, Summit entities serve approximately 625,000 customers and operate more than 23,400 miles of pipeline.