Scammers have been contacting our customers by phone attempting to collect immediate payment in order to service disconnect.

Scammers typically contact you pretending to have legitimate business concerns and create a false sense of urgency to steal your money or other valuable personal information.

If you think you may be the target of this or a similar scam, please contact us immediately at 1-800-842-5690.

Remember, Summit Utilities will never:

• Ask for your bank account information over the phone
• Ask for your credit card information over the phone
• Disconnect your service without prior written communications
• Threaten to send someone to your location if payment isn’t made

You can protect yourself from scams:

1. If you’re unsure about the status of your account:

   • Call us at 1-800-842-5690 to talk with a customer service representative
   • Log in to your account at css.summitutilitiesinc.com to check your balance and other information related to your account.
2. Ignore all requests for personal information including bank account information, social security numbers, credit card numbers, and usernames and passwords.