Please be on alert for fraudulent phone calls from individuals posing as utility representatives.
We have learned about calls being made by individuals purporting to be from local utility companies. The calls claim to be about billing issues, such as your account being past due or that you must pay outstanding charges immediately over the phone.
If in doubt about a call, DO NOT provide any personal information over the phone. Instead, call our Customer Service Department at 1-800-720-8193 and report the call.
Our Customer Service Department will be able to verify your utility account number and will never insist that you use a prepaid debit card to make a payment. We send notices before disconnecting gas service, and send disconnection notices by U.S. mail. Colorado Natural Gas personnel in the field can be recognized by their company vehicle, uniforms and identification badge when coming to your home for various reasons or to disconnect gas service for nonpayment.
At Colorado Natural Gas, your safety and security are our top priority and we want to help you stay vigilant against scams.
September 3rd, 2019
As part of our goals to improve our environmental sustainability practices our quarterly newsletters are now completely electronic. [...]
August 26th, 2019
Summit Utilities Inc. is the recipient of the Southern Gas Association’s 2019 Engineering Innovation Award for the company’s development of the Work Order Field Application (WOFA). [...]
August 10th, 2019
On Saturday, August 10th, the Colorado 811 organization hosted a 5k run/walk in honor of the national 811 Day on August 11th. Race registration cost $8.11 and the race started at 8:11am. The event has grown over the last few years, and this year, drew 300 runners, their families, and their dogs. CNG sponsored the race and had a booth at the finish area, where volunteers handed out free CNG swag items such as tape measures, stress balls, and bag clips. [...]
August 9th, 2019
August 11 marks National 811 Day. To celebrate, Colorado Natural Gas is reminding Colorado residents and contractors to call 811 to have underground utility lines marked prior to any project that requires digging, excavation or driving materials, like fence posts, into the ground. Every nine minutes someone damages an underground utility line because no one called 811 before digging. [...]
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