Scammers have been contacting our customers by phone attempting to collect immediate payment in order to service disconnect.

Scammers typically contact you pretending to have legitimate business concerns and create a false sense of urgency to steal your money or other valuable personal information.

If you think you may be the target of this or a similar scam, please contact us immediately at 1-800-842-5690.

Remember, Summit Utilities will never:

  • Ask for your bank account information over the phone
  • Ask for your credit card information over the phone
  • Disconnect your service without prior written communications
  • Threaten to send someone to your location if payment isn’t made

You can protect yourself from scams:

  1. If you’re unsure about the status of your account:

    • Call us at 1-800-842-5690 to talk with a customer service representative
    • Log in to your account at css.summitutilitiesinc.com to check your balance and other information related to your account.
  2. Ignore all requests for personal information including bank account information, social security numbers, credit card numbers, and usernames and passwords.

SEE IF NATURAL GAS IS AVAILABLE ON YOUR STREET WITH OUR INTERACTIVE MAP!

FRAUD ALERT!

Please be on alert for fraudulent phone calls from individuals posing as utility representatives.

We have learned about calls being made by individuals purporting to be from local utility companies. The calls claim to be about billing issues, such as your account being past due or that you must pay outstanding charges immediately over the phone.

If in doubt about a call, DO NOT provide any personal information over the phone. Instead, call our Customer Service Department at 1-800-720-8193 and report the call.

Our Customer Service Department will be able to verify your utility account number and will never insist that you use a prepaid debit card to make a payment. We send notices before disconnecting gas service, and send disconnection notices by U.S. mail. Colorado Natural Gas personnel in the field can be recognized by their company vehicle, uniforms and identification badge when coming to your home for various reasons or to disconnect gas service for nonpayment.

At Colorado Natural Gas, your safety and security are our top priority and we want to help you stay vigilant against scams.

IF YOU BELIEVE YOU HAVE A NATURAL GAS OUTAGE OR EMERGENCY, CALL 844-528-5520 RIGHT AWAY!

Colorado Natural Gas Donates School Supplies to the Pueblo School District

September 25rd, 2019

Colorado Natural Gas (CNG) is proud to donate school supplies to local schools in the Pueblo School District. [...]

Our Newsletter Has Gone Paperless!

September 3rd, 2019

As part of our goals to improve our environmental sustainability practices our quarterly newsletters are now completely electronic. [...]

Allen Sopshire (Center) of Summit Utilities accepts the award from The Southern Gas association (SGA) for Engineering Innovations for its Work Order Field Application (WOFA) program.

August 26th, 2019

Summit Utilities Inc. is the recipient of the Southern Gas Association’s 2019 Engineering Innovation Award for the company’s development of the Work Order Field Application (WOFA). [...]

Colorado Natural Gas Sponsors 811 Race

August 10th, 2019

On Saturday, August 10th, the Colorado 811 organization hosted a 5k run/walk in honor of the national 811 Day on August 11th. Race registration cost $8.11 and the race started at 8:11am. The event has grown over the last few years, and this year, drew 300 runners, their families, and their dogs. CNG sponsored the race and had a booth at the finish area, where volunteers handed out free CNG swag items such as tape measures, stress balls, and bag clips. [...]