12/9/2024
Winter months can be tough on your wallet, especially when it's time to pay the gas bill. But did you know there are numerous resources available to help? For many households, paying utility bills is a major concern. This article will guide you through available payment resources, specifically for gas bill assistance, helping ease the burden of keeping your home warm.
In this article, we'll explore various options offered by Colorado Natural Gas, including payment arrangements and special considerations for medical emergencies. Additionally, we'll discuss several local and state programs, including Colorado LEAP, Energy Outreach Colorado, and the Colorado Natural Gas Customer Affordability Program. These and other programs are all designed to provide utility bill help. Finally, you'll have a comprehensive understanding of the resources available to help manage your energy expenses.
Understanding Payment Arrangements
One of the primary options Colorado Natural Gas provides for customers struggling with their gas bills is the flexible payment arrangement plan. These plans offer flexibility by allowing eligible customers to pay for their outstanding balance over time.
When you enter a payment arrangement, your total balance is divided into manageable monthly installments. This can be a lifeline for families facing temporary financial hardships. It ensures that your gas service remains uninterrupted while you work towards bringing your account up to date.
This process is straightforward. Contact Colorado Natural Gas to discuss your situation and options based on your financial circumstances. We will guide you through the necessary steps to set up a payment arrangement.
You can call us at 800-720-8193, 8 a.m. to 5 p.m., Monday – Friday (except holidays).
Exploring Local and State Energy Aid Programs
Aside from Colorado Natural Gas' offerings, there are numerous local and state energy aid programs designed to provide gas bill assistance, including Energy Outreach Colorado (EOC), which offers bill payment assistance for past-due energy bills.
EOC also provides emergency heating system repairs through its Crisis Intervention Program. If you received assistance last year, you may be eligible for additional aid this year.
You can contact the EOC at 866-HEAT-HELP (866-432-8435) or go to the EOC heating assistance site.
The LEAP Program
Colorado also offers the Low-Income Energy Assistance Program (LEAP), which provides help with winter heating costs for eligible households. LEAP is a federally funded program, and the amount of aid depends on a variety of factors, including your primary heating fuel costs and income.
The 2024-2025 LEAP season is now open, and they are accepting applications until the end of April 2025. Go to the Colorado LEAP site for details. If you qualify for the program, LEAP may be able to help cover a portion of your heating bill through the end of April. An interview is not required, and you can qualify for help even if you are already participating in other government programs, such as Medicare, or SSI.
If you are having a heating emergency, you can also call LEAP at 866-432-8435 to apply over the phone.
Weatherization Assistance Program
The Colorado Energy Office (CEO) has a Weatherization Assistance Program that offers long-term heating bill payment support. Eligible residents may qualify for energy efficiency upgrades including insulation, heating system upgrades, and more. For more information, visit the CEO site.
Additional Heating Assistance Programs
Support for Medical Emergencies
Life is unpredictable, and medical emergencies can arise when least expected. Colorado Natural Gas recognizes the financial strain these situations can impose. That's why we offer specific support for customers experiencing a documented medical emergency or grave illness.
In these cases, Colorado Natural Gas works with customers to provide additional time and flexibility in paying their gas bills. This support ensures that medical conditions do not further jeopardize a household's financial stability and can allow families to focus on health and recovery without the added stress of losing access to essential utilities.??If you or a household member is facing a medical emergency, please reach out to us for assistance.
Assistance for Victims of Domestic Crime
Establishing new beginnings is challenging, especially for victims of domestic crime. We want to extend a helping hand to those in need of starting new utility services. This support is crucial for individuals to rebuild their lives in a safe environment.
Colorado Natural Gas will waive the deposit required to establish new services for victims of domestic crimes. If you or someone you know is a victim of domestic crime needing to establish new gas services, please complete this waiver request.
Ensuring access to essential utilities is a vital part of empowering individuals to regain control and independence in their lives and we want to help.
The Importance of Communicating Your Needs
Colorado Natural Gas is committed to working with customers to ease the stress of managing utility bills. We understand that financial challenges can arise unexpectedly, and we aim to provide flexible solutions.
Whether you're dealing with a medical emergency, transitioning from a domestic crime situation, or simply facing financial hardship, we offer a range of programs and resources to assist.
Remember, these resources are here to support you, and reaching out for help is a proactive step towards financial stability.
Taking the Next Step
If you're facing financial challenges and need help paying your gas bill, explore the resources available through Colorado Natural Gas and local programs. Visit our website to learn about the various aid programs you may qualify for based on your situation.
By understanding these resources and reaching out for help, you can effectively manage your utility bills and maintain access to essential services. Remember, you're not alone—support is available to help you through challenging times.
Facebook
LinkedIn